FusionUCP Features

FusionUCP is a full-feauted phone system providing adavanced features for your business.  

Features include:

Voicemail to Email:  For each voicemail box, incoming messages can be forwarded to an email address.

Fax to Email:  Incoming faxes can be encoded in PDF or TIFF format and forwarded to email addresses.

Follow-me:  Provides call forwarding to an internal or external line if an employee is unable to answer their phone.

Video Calling:  For phones that support H.263 and H.264 video calling protocols, voice and video calling is supported.

Intercom/Paging:  Supported phones can be called on the external speaker for announcements, etc.

Conference Bridge:  An integrated conference bridge allows collaboration of multiple internal and external callers.  Features include conference recording.

Hunt Groups/Ring Groups:  Inbound calls to general numbers can be configured to ring one or more extensions at the same time or in sequence.

IVR:  General callers can be directed to a recording that offers several routing options based on the time of day or other factors.

Day/Night Call Flow Controls:  Change the way calls are routed based on the time of day.

Fax Server:  Send or receive faxes from your web browser.

Click-to-Call Website Integration:  Callers who request a call are routed directly from the website to an extension, ring group, or IVR of your Choice.

Live Chat Website Integration:  Visitors from your website can have an instant chat with one of your employees to ask questions, get support, or any number of other uses.

Unlimited Channels:  There is no limit to the number of inbound or outbound calls you can make concurrently.

Download Our Case Study

Our case study documents three years of savings we provided Friends of the Orphans on their phone system costs.  The results were astounding.  We saved them 42% in the first year with progressive savings to follow.  From year 0 to year 3 we provided over 73% savings.

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